REFUND AND CANCELLATION AGREEMENT

General

If you order a product electronically through this website you are using, you are deemed to have accepted the preliminary information form and distance sales contract presented to you.

Buyers are subject to the provisions of the Consumer Protection Law No. 6502 and the Distance Contracts Regulation (OG: 27.11.2014/29188) and other applicable laws regarding the sale and delivery of the products they purchase.

Each purchased product is delivered online to the person and/or organization at the address specified by the buyer, provided that it does not exceed the legal period of 30 days. If the product is not delivered within this period, Buyers may terminate the contract.

The purchased product must be delivered complete and in accordance with the specifications specified in the order.


If the Purchased Product Price is Not Paid:


If the Buyer does not pay for the product he purchased or cancels it in his bank records, the Seller's obligation to deliver the product ends.


If the product cannot be delivered on time due to unforeseen reasons:


If force majeure occurs that the Seller cannot foresee and the product cannot be delivered on time, the situation is notified to the Buyer. The buyer may request cancellation of the order, replacement of the product with a similar one, or postponement of delivery until the obstacle is eliminated. If the buyer cancels the order; If the payment is made in cash, this fee will be paid in cash within 14 days from the date of cancellation. If the buyer has made the payment by credit card and cancels it, the product price will be returned to the bank within 14 days from this cancellation, but it is possible that the bank will transfer it to the buyer's account within 2-3 weeks.


Buyer's Obligation to Check the Product:


The buyer will inspect the goods/services subject to the contract before receiving them; If it is missing, insufficient or different from what is stated, it will not be delivered. The goods/services received will be deemed to be correct and problem-free. The buyer must protect the goods/services carefully after delivery. If the right of withdrawal is to be used, the goods/services should not be used. The Invoice must be returned along with the product


Right of Withdrawal:


Buyer; Within 14 (fourteen) days from the date of delivery of the product purchased to themselves or to the person/organization at the address indicated, they may exercise their right to withdraw from the contract by rejecting the goods without assuming any legal or criminal liability and without giving any justification, provided that he notifies the Seller via the contact information below.

Contact Information for Seller's Right of Withdrawal Notification:

SITE: https://weaccess.ai/
NAME/TITLE: Akıllı Çeviri Systems Informatics Joint Stock Company
ADDRESS: Eskişehir Osmangazi University ETGB Osmangazi Teknoparkı No:44/106 Eskişehir – Turkey E-MAIL: hello@weaccess.ai
PHONE: +90 222 239 2623


Duration of the Right of Withdrawal:


If the buyer purchases a service, this 14-day period starts from the date the contract is signed. The right of withdrawal cannot be exercised in service contracts where the performance of the service begins with the approval of the consumer before the right of withdrawal expires.

Expenses arising from the exercise of the right of withdrawal belong to the Buyer.

In order to exercise the right of withdrawal, written notification must be made to the Seller by registered mail or e-mail within 14 (fourteen) days and the product must not have been used within the framework of the provisions of the Products for which the Right of Withdrawal cannot be Exercised in this agreement.



Use of the Right of Withdrawal:


If the invoice of the product delivered to the third party or the Buyer and wanted to be returned is corporate, it must be sent together with the return invoice issued by the institution when returning it. Order returns whose invoices are issued on behalf of institutions cannot be completed unless the return invoice is issued.



Return Conditions:


The Seller is obliged to return the total price and the documents that put the Buyer in debt to the Buyer within 10 days at the latest after receiving the notice of withdrawal, and to receive the goods back within 20 days.

If there is a decrease in the value of the goods or a return becomes impossible due to a reason arising from the Buyer's fault, the Buyer is obliged to compensate the Seller's damages in proportion to the fault. However, the Buyer is not responsible for any changes or deteriorations that occur due to the improper use of the goods or product within the right of withdrawal period.

If the campaign limit amount set by the Seller falls below due to the exercise of the right of withdrawal, the discount amount used within the scope of the campaign will be cancelled.



Products for which the Right of Withdrawal cannot be exercised:


Disposable products prepared in line with the Buyer's request or clearly personal needs and not suitable for return, services performed instantly in electronic form or intangible goods delivered instantly to the consumer, as well as audio or video recordings, digital content, software programs, packaging that have been opened by the Buyer. In case of a refund, it is not possible due to the Regulation. In addition, it is not possible to exercise the right of withdrawal regarding services that started to be performed with the approval of the consumer before the right of withdrawal expires, in accordance with the Regulation.

In order for copyable software and programs, DVDs, VCDs, CDs and cassettes and stationery consumables (toner, cartridge, ribbon, etc.) to be returned, their packages must be unopened, untested, intact and unused.



Default Event and Legal Consequences:


The Buyer accepts, declares and undertakes that in case of default when making the payment by credit card, the cardholder will pay interest within the framework of the credit card agreement with the bank and will be responsible to the bank. In this case, the relevant bank may take legal action; may demand the expenses and attorney's fees that may arise from the Buyer, and in any case, in case of default due to the Buyer's debt, the Buyer agrees to pay the damages and losses suffered by the Seller due to the delayed performance of the debt.



Payment And Delivery:


You can make your payments by bank transfer or EFT (Electronic Fund Transfer) methods to any of our accounts (TL) on the payment page of our site or notified to you by our live support staff, or by other online payment methods.

You can benefit from online single payment or online installment opportunities for all types of credit cards through our website. For online payments, the amount will be debited from your credit card at the end of your order.